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SU5000 Direct Mount Installation Guide

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SU5000 Direct Mount Installation Guide

Applies to: Alvarado SU5000 Optical Turnstile — Direct-to-Floor (Conduit) Installation Purpose: Step-by-step field installation procedure for VidIn technicians Version: 1.1 | Last Updated: February 20, 2026

⚠️ Orientation Note: All references are from the unsecured side unless stated otherwise. Work direction flows from far RIGHT to LEFT.

Assembly

Review

  • What is the floor type?
    • Concrete
    • Resilient Flooring (Sheet Vinyl, VCT, LVP/LVT) — ASK before DRILLING
    • Tile & Stone Flooring
      • Ceramic, Porcelain, Quarry Tile, Marble, Travertine, Granite, Slate, Limestone
      • ⛔ STOP — Risk of tile damage without proper preparation
      • Contact your PM and refer to the Tile & Stone Flooring Install Guide
  • Reviewed installation drawings and specifications
  • Confirmed installation sequence with team
  • Reviewed manufacturer assembly procedures
  • Performed quality checks at each major assembly milestone

Layout Stage

Cable Routing Reference

For every lane, cables split between the main and secondary sides as follows:

CableGoes ToVia
PowerMAIN sideConduit
Entry Card ReaderMAIN sideConduit
Entry TriggerMAIN sideConduit
Exit TriggerMAIN sideConduit
Exit Card ReaderSECONDARY sideConduit
UmbilicalMAIN on right → SECONDARY on leftCabinet to Cabinet via Conduit

For a detailed view, refer to the wiring diagrams SU5000 Internal Wiring and SU5000 Cabling

Key Concepts for Alvarado SU5000

TermDescription
Viewing OrientationAll descriptions assume you are standing on the UNSECURE side of the entrance, looking toward the lanes.
Work DirectionAll work starts at the far RIGHT cabinet and flows LEFT.
Cabinet TypesSingle Door MAIN (far right end only), Single Door SECONDARY (far left end only), Double Door MAIN/SECONDARY (all interior positions — one side acts as secondary for the lane to its right, the other side acts as main for the lane to its left).
Lane DefinitionEach lane is formed by a MAIN cabinet and a SECONDARY cabinet working together. An umbilical cable connects the main to its paired secondary so both doors operate in parallel.
Every MAIN SideAlways receives: 110VAC or 24VDC Power, Entry Card Reader, Entry Trigger, Exit Trigger. Always sends an umbilical to its paired secondary (to the left).
Every SECONDARY SideAlways receives: Exit Card Reader. Always receives an umbilical from its paired main (from the right).
Umbilical CableAlways runs RIGHT to LEFT — from a MAIN cabinet to its paired SECONDARY cabinet. Provides power and control signals so both doors in a lane operate as one.

These instructions are for Alvarado SU5000 Direct Mount (conduit-based floor installation).

Mounting Stage

For Tile & Stone Flooring

Positioning and Drilling

  • Position Lane One main cabinet at the far right position as viewed from the unsecured side
    • Pull cables into base of the turnstile and coil to one side
    • Level the cabinet
      • Adjust to bubble level both front-to-back and side-to-side, plumb with the floor
      • Use supplied washers to raise the turnstile as needed
      • All installed turnstiles must match in overall height
    • Mark hole locations for drilling and remove cabinet
    • Drill anchor holes per specifications — if Tile or Stone Flooring, see the above Guide
    • Set the anchor per specifications — refer to the Anchors Sizing and Use
    • Place and level the cabinet
    • Install the anchor washers and bolts — do not omit the washers
      • Tighten anchor nuts in a cross pattern to prevent uneven load on the cabinet base
      • Do not fully torque anchors yet — final torque follows alignment verification in the Adjustment Stage
  • Position Lane One secondary or main/secondary cabinet to the left of the first
    • Repeat the setup steps used for the first cabinet
    • Square the cabinets to each other before proceeding
  • Repeat until all cabinets are set and snug on all anchors
    • All SU5000 cabinets must be plumb to the floor, level, and square to each other before final torquing of the anchors

Adjustment Stage

Once all cabinets are anchored and snug, perform a final alignment check before final torque and wiring.

Final Cabinet Alignment Check

  • Verify all cabinets are at identical height — place a straightedge or long level across adjacent cabinet tops
  • Verify consistent gap spacing between all cabinet pairs — gaps should be uniform lane to lane
  • Verify all cabinets are square to each other — sight down the entire row from one end
  • Insert shims where needed to correct any height variance — recheck after shimming
  • Apply final anchor torque on all cabinets only after alignment is confirmed
    • Torque per anchor manufacturer specifications — refer to the Anchor Sizing and Use Guide

Electronics Stage

The Electronics Stage covers all wiring connections at each cabinet. Work from right (Lane 1 main cabinet) to left through all lanes.

⚠️ Ensure primary power is OFF at the breaker before making any wiring connections.

⚠️ Ensure that ALL Access Control Wiring is free of voltage and setup as a Dry Pair. Any significant voltage will destroy the mainboard.

Power Connections

For 110VAC Direct Power:

  • Route the 110VAC power cable through the conduit opening into the base of the Main cabinet
  • Connect power wires to the power terminal block on the I/O board:
    • Black (Line) → L terminal
    • White (Neutral) → N terminal
    • Green (Ground) → G terminal

For 24VDC Remote Power Supply:

  • Route the 24VDC cable through the conduit opening into the base of the Main cabinet
  • Connect wires to the 24VDC terminal block on the I/O board:
    • Positive (+V) → 24VDC terminal
    • Negative (–V / GND) → GND terminal
  • Use correct wire gauge for run distance:
    • Up to 30 ft → 16 AWG minimum
    • Up to 50 ft → 14 AWG minimum
    • Up to 100 ft → 12 AWG minimum

Access Control Wiring

For each lane’s Main side:

  • Connect the Entry Card Reader cable to the card reader terminals on the I/O board
  • Connect the Entry Trigger (access control relay output) to the Entry trigger terminals
  • Connect the Exit Trigger (access control relay output) to the Exit trigger terminals

For each lane’s Secondary side:

  • Connect the Exit Card Reader cable to the card reader terminals on the Secondary I/O board

Umbilical Cable (Cabinet-to-Cabinet)

  • Connect the umbilical cable from the MAIN cabinet (right) to the paired SECONDARY cabinet (left)
    • The umbilical carries power and control signals so both barriers in a lane operate as one
    • Verify the correct umbilical connector is used — refer to wiring diagram

Fire / Emergency Egress Wiring

  • Connect the fire alarm / emergency egress input to the designated terminals on the I/O board
    • On a fire or life safety input event, barriers will open in the exit direction regardless of passage mode
    • Confirm egress wiring is per local code requirements and reviewed with the GC

Ethernet Connection (If Specified)

  • Locate the Ethernet extension cable stored in the base of the Main or center cabinet
  • Connect the site Ethernet cable to the Ethernet extension cable
  • Tuck the Ethernet extension cable back into the base of the cabinet
  • Default IP address: 192.168.0.100 — confirm with the system administrator if a custom address has been assigned

Wiring Verification

  • Visually inspect all connections — no loose wire strands, no exposed conductors
  • Verify all cables are labeled with lane number at both ends
  • Verify adequate slack remains at all termination points — no cables under tension
  • Tuck all excess cable neatly into the base of each cabinet

Furniture Stage

The Furniture Stage covers installation of the barriers and all enclosure components. All wiring must be complete and verified before proceeding.

📦 Note: Barriers (doors) are shipped unattached inside their crate. Clamp bars and mounting hardware are packaged in the box labeled “HARDWARE ENCLOSED.” Barrier installation requires two people — one to hold the barrier, one to insert and tighten the mounting hardware.

Barrier Installation

  • Handle barriers carefully — do not lay or lean them against abrasive surfaces
    • Use only a soft cloth and acrylic-safe cleaner when handling or cleaning barriers
  • Insert the barrier edge into the mounting groove on the spindle, aligning the barrier and spindle mounting holes
  • Position the clamp bar on the barrier
  • Insert and tighten the mounting screws and clamp bar to 44 in-lbs
  • Confirm the barrier does not wiggle — re-tighten if any movement is detected
  • Verify all barriers are level and aligned in the Home position when at rest
    • If barriers do not line up, the cabinets may not be level — insert shims as needed and re-check (see Adjustment Stage above)
  • Repeat for all remaining barriers

Cabinet Lid Installation

Note: Use the 4mm Allen stubby wrench provided — it is taped to the underside of all end cabinet lids. Do not force lids into place; doing so may cause damage.

  • Lower the lid gently onto the cabinet housing
  • Insert the 4mm stubby Allen wrench into the cam latch assembly (located under the cabinet housing)
  • Turn the cam latch 180° counter-clockwise until the lid has no movement
  • Repeat for all remaining cabinet lids

Cabinet Panel Installation

  • Orient the cabinet panel so the sensor windows are at the bottom
  • Gently slide the cabinet panel into position
  • Insert and tighten the six (6) mounting screws securing the panel to the cabinet
  • Repeat for all remaining cabinet panels
  • Check that there is no protective plastic film left in place on the lenses

Base Cover Installation

  • Position base covers so the power key switch opening faces toward the interior of the lane
    • Main and center cabinet base covers are identified by the power key switch cutout
  • Align the four (4) mounting holes on each side of the base cover
  • If they fail to align check to see if any of the washers are in the way
  • Insert and tighten the mounting hardware
  • Repeat for all remaining base covers

Power-On and Post-Installation Verification

  • Turn on AC power using the power key switch — rotate clockwise to the POWER ON position
    • The power-up cycle takes less than one minute to complete
    • On successful boot, the SU5000 will produce two audible chimes
    • After boot, barriers will move to Home position and enter Controlled Passage mode (default)
  • Verify User Status Displays are illuminated and functioning
    • Amber = Controlled Passage mode (normal default)
  • Verify Open/Closed Status Lights are functioning
    • Green = Controlled Passage mode (normal default)

Set the Barrier Home Position

The Home Position must be confirmed on every motor controller board after first power-on.

  • Locate the motor controller board inside the Main or center cabinet
    • The D2 LED will be blinking, indicating normal operation
  • Press the Test Mode button for two seconds — the D2 LED will go solid (test mode active)
  • Manually move the barrier a couple of inches in both directions, then position it in Home (barriers closed, flush with cabinet body)
  • Press the Home button to save the position
  • Press the Test Mode button for two seconds to exit test mode — the D2 LED returns to blinking
  • Locate the Secondary motor controller board and repeat the Home Position procedure for the secondary barrier
  • Repeat for all lanes

⚠️ The barrier Home Position must be reset any time the digital position encoder is reseated or disturbed.

Functional Testing

  • Test with a valid access credential — confirm authorized entry chime and barrier opens/closes correctly
  • Test unauthorized entry — confirm alarm sounds and barriers remain closed
  • Verify barriers move smoothly through full open and close cycles with no binding
  • If Ethernet is installed, confirm network connectivity (default IP: 192.168.0.100)

Post-Installation Cleanup

  • Clean acrylic barriers with a soft cloth and acrylic-safe cleaner (Brillianize or Novus #1 recommended)
  • Wipe down stainless steel and powder-coated surfaces with a damp cloth
  • Collect all packaging materials and hardware scraps
  • Retain all spare anchors supplied by the reseller — do not discard
  • Provide the SU5000 Installation Instructions and SU5000 User Guide to the project or site manager
  • Collect and hand over the keys upon site sign off

Last updated: February 20, 2026 Owner: John Lang | jlang@vid-in.com Alvarado Technical Support: support@alvaradomfg.com | +1 (909) 591-8431

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